IT Operations Specialist - Identity, Access, and Automation

The AI orchestration of your wildest imagination.

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:

• Cultivated a community of more than 650,000 active developers and builders
• Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
• Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
  
  

That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register.

We’re in a defining moment of an incredible journey. Come and build with us.

🎯 Your main goal will be to make n8n’s IT operations reliable, secure, and scalable while reducing manual work through thoughtful, maintainable automation.

You’ll combine hands-on IT operations with continuous process improvement across the following areas:

IDENTITY, ACCESS, AND SAAS OPERATIONS

• Own day-to-day identity and access management across Okta, Google Workspace, GitHub, and connected SaaS applications.
• Manage employee and application lifecycle workflows, including provisioning, access changes, group assignments, troubleshooting, and deprovisioning.
• Maintain an accurate SaaS inventory and support application administration, lifecycle management, access governance, and account reconciliation.
  
  

EMPLOYEE AND ENDPOINT LIFECYCLE

• Deliver reliable and timely onboarding and offboarding experiences in close partnership with People, Finance, managers, and application owners.
• Manage and troubleshoot n8n’s primarily macOS device fleet through our endpoint management tooling.
• Support hardware procurement, device lifecycle workflows, and secure endpoint operations for a growing distributed team.
  
  

AUTOMATION AND CONTINUOUS IMPROVEMENT

• Design and build secure automations for recurring IT processes using n8n, APIs, scripting, and AI-assisted tooling where appropriate.
• Redesign manual workflows so they become observable, documented, reliable, and easier to operate at scale.
• Build automations with appropriate logging, error handling, monitoring, ownership, and human approval steps for sensitive decisions.
  
  

SUPPORT, DOCUMENTATION, AND COMPLIANCE

• Provide responsive L1/L2 IT support while using recurring issues to identify opportunities for systemic improvement.
• Create and maintain clear runbooks, process documentation, escalation paths, and operational controls.
• Support security and compliance activities, including access reviews, audit evidence collection, SOC 2, and ISO 27001-related processes.
  
  

REQUIREMENTS

Must-haves

• 🧰 Modern IT operations experience: You have 2–4 years of experience in IT systems administration, SaaS administration, IAM, workplace engineering, or a similar role within a SaaS, cloud-first, or distributed company.
• 🔐 Identity and access management: You have hands-on experience with Google Workspace and an identity provider such as Okta or Microsoft Entra ID.
• 🔄 Employee lifecycle management: You have managed onboarding, offboarding, groups, roles, access changes, application assignments, and secure deprovisioning.
• 💻 macOS endpoint management: You have administered macOS devices through an MDM platform such as Kandji, Jamf, JumpCloud, Workspace ONE, or a comparable tool.
• ⚙️ Workflow automation: You can demonstrate how you have improved or automated an operational process using APIs, scripting, workflow automation platforms, or AI-assisted tooling.
• 🔌 Integration fundamentals: You have working knowledge of REST APIs, webhooks, JSON, authentication concepts, and integration troubleshooting.
• 🔍 Technical troubleshooting: You can diagnose workflow and systems issues using logs, API responses, system events, and other operational data.
• 🧭 Ownership and judgment: You’re known for strong ownership, sound judgment, rigor, and a thoughtful approach to privileged access, sensitive data, and high-impact changes.
• 🤝 Service mindset: You communicate clearly, document your work thoroughly, and care about delivering a reliable experience for internal users.
• 🌍 Autonomous working style: You’re comfortable prioritising and making progress independently in an evolving, distributed environment without relying on highly defined procedures for every task.
  
  

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Nice-to-haves

• 🔗 Workflow automation platforms: You have experience with n8n or another workflow automation platform such as Zapier or Make.
• ⌨️ Scripting: You have basic scripting experience using Python, JavaScript, or Bash.
• 🪪 Identity protocols: You have worked with SAML, OIDC, SSO, and SCIM.
• 🐙 GitHub administration: You have experience managing GitHub organisations, teams, repositories, and permissions.
• 🤖 Reliable AI workflows: You have designed AI-assisted workflows that include validation, human approvals, monitoring, error handling, and fallback paths.
• 🛡️ Automation reliability: You understand concepts such as retries, idempotency, secrets management, auditability, and failure handling.
• 📋 Security and compliance: You’re familiar with SOC 2, ISO 27001, access reviews, or audit evidence collection.
• 🚀 Scaling environments: You have worked in an early-stage or rapidly growing IT function where processes and systems were still being established.
  
  

Why join us?

As the first direct hire into IT at n8n, you’ll have meaningful influence over how the function develops. You won’t inherit a rigid or highly bureaucratic operating model — you’ll help shape the systems, workflows, documentation, and standards that support our next stage of growth.

Your work will extend far beyond resolving tickets. You’ll operate critical IT systems, connect tools through APIs and workflows, and use n8n and AI-assisted automation to make our internal operations faster, safer, and more reliable. You’ll gain broad exposure across IAM, SaaS governance, endpoint management, security, compliance, and workplace automation while partnering closely with teams across the company.

You’ll join a fast-growing, remote-first organisation that values autonomy, experimentation, strong judgment, and continuous improvement. As the IT function expands, you’ll have the opportunity to take on greater ownership across operational IAM, SaaS management, device operations, and automation.

Sound like a challenge you’re excited to take on?

Apply now — and help us build the scalable IT foundations behind the future of automation.

n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

We can sponsor visas to Germany; for any other country, you need to have existing right to work.

Our company language is English.

You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).

Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.

Benefits

Interested in opportunities specifically in United Kingdom? Discover our dedicated Visa Sponsorship Jobs in United Kingdom page featuring roles from top employers in this location.

• Competitive compensation 💸 – We offer fair and attractive pay.
• Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
• Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
• Europe: 30 days of vacation, plus public holidays wherever you are.
• US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
• Health & wellness 🩺 –
• Europe: We provide benefits according to local country norms.*
• US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
• Future planning 💰 –
• Europe: We provide pension contributions according to local country norms.*
• US: 401(k) retirement plan with a 4% employer match.
• Financial security 🛡️ –
• Europe: We provide benefits according to local country norms.*
• US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
• Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
• A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
• Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
• Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
• AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity.
• Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
• Country-specific details are provided in your contract.