Remote Helpdesk System Administrator - Spain

Jobgether • Spain

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Manage hardware lifecycle, user access, and provide helpdesk support in a fully remote, international tech environment. Grow system admin skills with mentorship and exposure to 100+ business apps.

Key Highlights

Manage hardware lifecycle and user access in a remote environment

Provide helpdesk support in English and Ukrainian

Collaborate with global teams and external suppliers

Key Responsibilities

Manage hardware lifecycle, including procurement, configuration, inventory, and shipping

Configure and maintain company devices using Apple Business Manager and MDM

Support employee onboarding and offboarding processes

Provide day-to-day helpdesk support in English and Ukrainian

Manage access, subscriptions, and renewals for business applications

Perform access reviews and support security initiatives

Maintain accurate documentation and improve IT processes

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Technical Skills Required

macOS MDM solutions English proficiency (B1-B2 level)

Benefits & Perks

Fully remote work environment

Competitive salary paid in USD

Dedicated mentorship

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Nice to Have

Experience with ticketing platforms or IT service management tools

Basic automation knowledge with tools such as Zapier, Make, JavaScript, or Bash

Job Description

Join a fast-growing international technology environment where you will play a key role in keeping teams, devices, and digital tools operating efficiently. This hands-on IT Operations position offers the opportunity to build strong system administration skills while supporting a fully remote organization with a diverse technology ecosystem. You will manage hardware, user access, security practices, and internal tools while working closely with employees across different regions. The role is ideal for someone who enjoys troubleshooting, improving processes, and taking ownership of IT operations. With mentorship and exposure to more than 100 business applications, this position provides an excellent path for professional growth in IT infrastructure and system administration.

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