Senior Product Manager, Payments

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager, Payments based in the United States.

This is an opportunity to lead the strategy and execution of a critical payments ecosystem that directly influences customer experience, revenue growth, and operational performance. You will own the end-to-end payments journey, from checkout and subscription billing to payment optimization and vendor management. Working in a fast-moving, data-driven environment, you will collaborate closely with engineering, design, analytics, finance, customer experience, and leadership to deliver measurable business outcomes. The role combines strategic product leadership with operational ownership, making it ideal for someone who enjoys solving complex payment challenges while driving innovation through experimentation, analytics, and emerging AI-powered tools.

Accountabilities

• Own the product strategy and roadmap for payments, prioritizing and delivering improvements across checkout, subscription billing, payment methods, upsell and downsell experiences, and billing infrastructure.
• Define, monitor, and optimize key performance metrics such as checkout conversion, authorization rates, subscription rebill success, chargeback ratios, and average order value to guide product decisions.
• Design, execute, and evaluate A/B tests to continuously improve payment and billing experiences while making data-driven prioritization decisions.
• Write detailed product specifications, coordinate cross-functional execution with engineering and design teams, oversee QA activities, and manage successful feature launches.
• Build and maintain strategic relationships with payment orchestration providers, payment processors, acquiring banks, and alternative payment partners while supporting integrations, routing optimization, and processor performance.
• Oversee payment operations by monitoring transaction health, resolving billing issues, improving dispute and chargeback processes, and maintaining operational documentation and procedures.
• Develop dashboards and reporting using analytics tools to communicate payment performance, product impact, and business insights to stakeholders.
• Partner with data, finance, customer experience, and compliance teams to improve attribution, revenue reporting, operational efficiency, and customer satisfaction.
  
  

Requirements

• 5+ years of product management experience focused specifically on payments, billing, checkout, or subscription payment systems.

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• Demonstrated success delivering product enhancements that improved conversion, customer experience, or revenue through measurable business results.
• Strong understanding of payment processors, acquiring banks, payment orchestration platforms, authorization flows, settlement processes, and transaction optimization.
• Experience working with subscription-based direct-to-consumer businesses, high-growth startups, or digital commerce environments, preferably within healthcare, wellness, or telehealth.
• Proven ability to integrate AI-powered tools, coding assistants, agentic workflows, or large language models into product development processes.
• Experience managing payment vendors, service-level agreements, processor onboarding, and operational payment performance.
• Strong analytical capabilities with experience building dashboards, interpreting data, conducting funnel analysis, and supporting business reporting using tools such as Looker, BigQuery, or similar platforms.
• Excellent communication, documentation, stakeholder management, and cross-functional collaboration skills with the ability to influence technical and executive audiences.
• Experience with experimentation platforms, fraud prevention, risk operations, compliance, lifecycle communications, or billing-related marketing technologies is considered an advantage.
  
  

Benefits

• Fully remote position offering flexibility across the United States.
• Unlimited Paid Time Off (PTO).
• 13 company holidays plus an additional floating holiday.
• Paid parental leave for eligible U.S.-based employees.

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• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement savings plan for eligible employees.
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Employee Assistance Program (EAP).
• Access to exclusive employee discounts, financial wellness resources, healthcare navigation services, and pet insurance.
• State-specific commuter benefits where applicable.
• Company-provided laptop, software, and onboarding equipment.
• Opportunity to make a significant impact within a high-growth, fast-paced, and collaborative startup environment that values autonomy and ownership.
  
  

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.