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Product Manager, Workspace AI Product

Switzerland
Relocation
This Job is No Longer Active This position is no longer accepting applications

Lead end-to-end delivery of Nexthink's AI-native Workspace product, partnering with engineering, design, and cross-functional teams to execute the roadmap. Own discovery, prioritization, and release of features while defining success metrics and building customer relationships. Requires 3-5 years B2B SaaS PM experience with strong AI product and agile delivery expertise.

Key Highlights
Own full product lifecycle from discovery to release for AI-native Workspace product
Drive agile ceremonies and cross-functional coordination with engineering, design, and stakeholders
Conduct customer research and translate insights into prioritized product opportunities
Define success metrics and track outcomes for continuous improvement
Key Responsibilities
Own end-to-end product delivery for parts of the Workspace product from problem definition and discovery through to release and iteration
Conduct ongoing customer research and discovery to deeply understand employee and IT team needs, translating insights into clear, prioritized product opportunities
Document requirements for features, ensuring engineering always has clarity on what to build and why
Lead agile ceremonies with engineering and design triad including sprint planning, standups, backlog grooming, retrospectives, and demos
Collaborate cross-functionally with Design, Product Marketing, Sales, and Customer Success to coordinate launches and ensure alignment across the organization
Define success metrics for features and track outcomes post-release, using data to drive continuous improvement
Build strong relationships with customers and internal stakeholders, acting as the voice of the customer within the team
Stay informed on trends in AI, digital employee experience, and enterprise SaaS to inform product direction
Technical Skills Required
Product Management Agile Delivery Customer Discovery
Benefits & Perks
Hybrid work model
Unlimited paid time off
Fitness centre access
Public transport reimbursement
Nice to Have
Experience working on products related to Digital Employee Experience, IT operations, or enterprise workplace technology
Background in UX thinking or experience working in a product trio (PM, designer, engineer)
Knowledge of agile frameworks and product discovery methodologies (e.g., continuous discovery, JTBD)

Job Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

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