Radley James
Poland
Microsoft Entra ID Architect (Contract)
- Active Directory
- Cybersecurity
- Oauth
- Powershell
R
IT Support Specialist
Capital District
Full Remote
AI Summary
We're looking for an IT Support Specialist to join our IT team as a full-time contractor. This role involves handling IT support requests, resolving complex problems, and managing tickets. The ideal candidate has strong working knowledge of Microsoft 365 administration and experience supporting both macOS and Windows endpoints.
Key Highlights
Handle IT support requests
Resolve complex problems
Manage tickets
Key Responsibilities
End-User Support & Ticket Management
Microsoft 365 & Identity Administration
Device & Endpoint Management
SaaS Platform Support
Collaboration & Communication
Interested in remote work opportunities in IT & Network Engineering? Discover IT & Network Engineering Remote Jobs featuring exclusive positions from top companies that offer flexible work arrangements.
Technical Skills Required
Benefits & Perks
Full-time contractor
Remote work
15+ years of experience in the team
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Nice to Have
Endpoint security tools such as Sophos, CrowdStrike, or similar XDR platforms
Experience in a startup, agency, or distributed tech company environment
CompTIA A+, Network+, Microsoft MS-900, or similar certifications
Job Description
APPLICATIONS FROM OUTSIDE COLOMBIA AND BRAZIL WILL NOT BE CONSIDERED FOR THIS ROLERobots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We’re all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there.
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