Director, Marketing Operations & Governance

Jobgether • United States

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

This role defines how marketing is structured, controlled, and executed at scale across a complex B2B SaaS environment. The Director is responsible for creating governance frameworks, operating models, and RACI structures to ensure compliance and consistency across regions and campaigns. Key requirements include 6+ years of B2B marketing operations experience, strong systems thinking, and expertise in risk management and cross-functional coordination.

Key Highlights

Establish marketing governance frameworks including policies, decision rights, and compliance standards

Design and evolve end-to-end marketing operating model with workflows, SLAs, and ownership structures

Oversee governance review processes and ensure audit readiness across marketing activities

Partner with enablement and functional leaders for consistent adoption of standards

Monitor operational execution for compliance, consistency, and continuous improvement

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Key Responsibilities

Establish and maintain marketing governance frameworks including policies, decision rights, and compliance standards related to data usage, consent, and channel execution

Design and evolve the end-to-end marketing operating model defining workflows, SLAs, handoffs, and ownership across the full campaign and lifecycle process

Build and maintain clear RACI structures to ensure accountability, eliminate ambiguity, and strengthen cross-functional coordination

Oversee governance review processes including risk assessments, legal and privacy alignment, and audit readiness across marketing activities

Partner with enablement and functional leaders to ensure consistent adoption of governance standards and operating procedures across teams and regions

Monitor operational execution to ensure compliance, consistency, and continuous improvement in marketing processes at scale

Technical Skills Required

Marketing Operations Governance Frameworks RACI Models Workflow Design SLA Definition Cross-functional Operating Systems Compliance Management Risk Assessment Data Governance Marketing Analytics

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Benefits & Perks

Competitive compensation package

Fully remote U.S.-based work environment

Professional growth in high-impact role

Occasional travel for collaboration

Job Description

This role defines how marketing is structured, controlled, and executed at scale across a complex B2B SaaS environment. It sits at the intersection of governance and operations, ensuring that marketing activities are both compliant and efficiently delivered through clear processes, ownership models, and execution standards. You will be responsible for creating the frameworks that allow teams to operate consistently across regions, channels, and campaigns. This includes shaping decision rights, workflows, and approval structures that turn strategy into repeatable execution. The role requires strong systems thinking, attention to risk and compliance, and the ability to bring clarity to complex, cross-functional environments. It is ideal for someone who can balance structure with operational practicality while enabling high-performing marketing teams.

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