Director, Product Management - Next-Generation Communications Platform

Jobgether • India

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Lead product vision, strategy, and execution for a next-generation communications platform. Drive platform innovation, developer experience, and enterprise SaaS transformation. Mentor a team of Product Managers.

Key Highlights

Define and lead the product vision, roadmap, and execution strategy for platform services, APIs, and developer infrastructure

Lead, mentor, and develop a team of Product Managers

Champion world-class developer and customer experiences through improvements in APIs, SDKs, documentation, and tooling

Key Responsibilities

Own end-to-end product delivery, ensuring strong alignment between roadmap priorities, engineering execution, and business outcomes

Collaborate closely with Engineering, Architecture, Design, and Go-To-Market teams to deliver scalable and resilient platform capabilities

Act as a key leadership figure within the India site, contributing to organizational culture, talent development, and cross-team alignment

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Technical Skills Required

APIs Developer tools Cloud-native SaaS infrastructure Distributed systems AI-driven systems Voice AI Agentic frameworks

Benefits & Perks

Competitive executive-level compensation package

Performance-based incentives

Long-term growth opportunities

Fully remote flexibility within India

Comprehensive healthcare, wellness, and parental support programs

Generous paid time off and additional wellbeing leave policies

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Nice to Have

Background in Contact Center (CCaaS) or Customer Engagement Platform (CEP) domains

Job Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Product Management based in India.This is a senior product leadership role focused on shaping and scaling a next-generation communications platform powering enterprise contact center experiences. You will own the vision, strategy, and execution for a core product ecosystem spanning APIs, UI capabilities, developer tools, and AI-enabled components that enable customers and partners to build scalable, intelligent engagement solutions. The role sits at the intersection of platform innovation, developer experience, and enterprise SaaS transformation. You wil...

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