IT Support Coordinator

Jobgether • United States

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Jobgether is seeking an IT Support Coordinator to provide technical support, resolve hardware and software issues, and onboard new employees in a fully remote healthcare technology environment. The ideal candidate will have 2-4 years of experience in IT support and expertise in MacOS and Chromebook environments. The role requires strong communication skills and a security-first mindset.

Key Highlights

Provide technical support and resolve hardware and software issues

Onboard new employees and provision devices and applications

Maintain IT security standards and compliance requirements

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Key Responsibilities

Serve as the primary IT support contact

Troubleshoot and resolve hardware, software, and network issues

Provision and configure devices, applications, and SaaS tools for new hires

Technical Skills Required

MacOS Chromebook Okta Google Workspace Slack Atlassian products Jamf Kandji MDM SSO Endpoint security

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Benefits & Perks

Competitive salary range: $70,000 - $80,000 annually

Comprehensive health, dental, and vision insurance coverage

Fully remote work environment within the United States

Job Description

This role sits at the core of daily IT operations, ensuring employees have reliable, secure, and efficient access to the tools they need to work effectively in a fully remote healthcare technology environment.You will act as the first point of contact for technical support, resolving hardware, software, and system issues while delivering a high standard of user experience.The position plays a key role in onboarding new employees by provisioning devices, applications, and SaaS tools in line with security and compliance requirements.

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