Owen Thomas | B Corp™
United Kingdom
Senior Product Engineer (Python/Django/FastAPI) - AI Infrastructure
- AI
- AWS
- Django
- Fastapi
I
AI Summary
Resolve high-impact technical issues in complex VMware environments for telecoms customers. Provide senior-level customer guidance and support ongoing operational improvements. Act as an escalation SME across VMware SDDC and Telco Cloud technologies.
Key Highlights
Complex troubleshooting
Platform stabilisation
Lifecycle support
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Key Responsibilities
Act as an escalation SME across VMware SDDC and Telco Cloud technologies
Help customers diagnose problems, implement fixes, and advise on best practice
Support ongoing operational improvements
Technical Skills Required
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Benefits & Perks
Remote work
Flexible workload
Part-time / on-demand engagement
Job Description
Senior VMware Telco Cloud Escalation Engineer - Remote / Flexible
This role is for a senior VMware specialist supporting complex, mission-critical VMware environments within the telecoms sector. It sits within a global remote support team and is focused on helping enterprise/telco customers resolve high-impact technical issues across the VMware Telco Cloud stack.
This is not basic ticket support. The work is centred around complex troubleshooting, platform stabilisation, lifecycle support, performance issues and senior-level customer guidance across environments where uptime, reliability and service assurance are critical.
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