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Principal Site Reliability Engineer

Eden Scott • United Kingdom
Remote
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Principal Site Reliability Engineer role shaping reliability engineering practices across a large-scale, multi-cloud platform engineering environment. Define SLIs/SLOs, build observability frameworks, lead incident response, design resilience and chaos engineering, and coach teams on reliability best practices. Requires strong software engineering and SRE/platform/cloud experience, including Python/Go/Java/C#, Terraform, public cloud, observability, and CI/CD.

Key Highlights
Principal SRE role in a growing Platform Engineering function
Reliability treated as an engineering discipline
Large-scale multi-cloud environment across AWS, Azure, GCP and OCI
Fully remote working
AI-enabled engineering workflows and automation-first practices
Key Responsibilities
Defining and implementing SLIs, SLOs and error budgets
Building observability frameworks using modern monitoring and telemetry tooling
Applying the Four Golden Signals methodology across critical services
Diagnosing reliability issues across applications, infrastructure, networks and cloud environments
Leading incident response activities and post-incident reviews
Designing resilience, disaster recovery and chaos engineering practices
Working with engineering teams to remove toil through automation
Creating tooling and capabilities that eliminate recurring operational issues
Setting reliability standards and influencing engineering direction across the wider organisation
Coaching development teams on reliability engineering best practices
Technical Skills Required
Python/Go/Java/C# Terraform AWS/Azure/GCP
Benefits & Perks
Fully remote working
Nice to Have
Experience with Datadog, New Relic, Splunk, OpenTelemetry, Catchpoint or similar observability platforms
Exposure to agentic AI workflows, MCP Servers, multi-agent orchestration and AI-assisted software development

Job Description

Remote | Platform Engineering

We are partnering with a global payments organisation undergoing a significant transformation in the way it builds, operates and scales its engineering platforms.

This is not a traditional infrastructure or DevOps environment. The business is investing heavily in platform engineering, automation and AI, with a long-term vision of creating an internal developer platform that provides a cloud-like, self-service experience for engineering teams.

As part of this journey, they are looking to appoint a Principal Site Reliability Engineer to help shape reliability engineering practices across a large-scale, multi-cloud environment.

The Opportunity

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