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IT Support / Network Support Engineer

Remote
This Job is No Longer Active This position is no longer accepting applications

We are seeking an IT Support / Network Support Engineer to provide remote technical support for infrastructure, networking, hardware, software, and end-user issues. The ideal candidate will have strong troubleshooting skills, customer service orientation, and solid knowledge of networking and IT support environments. This is a fully remote position based in Mexico.

Key Highlights
Provide remote technical support
Troubleshoot technical incidents efficiently
Manage and document service requests
Key Responsibilities
Provide remote technical support for infrastructure, networking, hardware, software, and end-user issues
Diagnose and troubleshoot technical incidents efficiently
Manage and document service requests, incidents, and resolutions accurately
Technical Skills Required
Networking fundamentals IT support processes Support tools Remote troubleshooting Ticketing systems Microsoft Cisco VMware Citrix SonicWall ConnectWise
Benefits & Perks
Remote work
Fully remote position

Job Description

Role: IT Support / Network Support Engineer

Apply by Whats App: 55 61 4646 51

We are looking for an IT Support / Network Support Engineer to join our growing team in a fully remote position based in Mexico. The ideal candidate will have strong troubleshooting skills, customer service orientation, and solid knowledge of networking and IT support environments.

Responsibilities:

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