Technical Account Manager

GE Vernova • United States

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Electrify the world by helping utilities navigate the energy transition through innovative software solutions and trusted technical partnership. Provide strategic and tactical technical guidance to customers. Build deep and trusted relationships with customer technical teams.

Key Highlights

Technical Leadership

Cross-functional Collaboration

Technical Road mapping

Customer Relationship Management

Issue Prioritization & Escalation

Reporting & Communication

Continuous Improvement

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Key Responsibilities

Provide strategic and tactical technical guidance to help customers maximize product value

Work closely with engineering, services, product and sales teams to ensure a coordinated response to customer needs and feedback

Serve as the primary technical point of contact for assigned utility accounts

Proactively triage, track and prioritize customer issues based on business impact and urgency

Technical Skills Required

ADMS/AEMS technical knowledge MS office applications (Word, PowerPoint, Excel) and MS Outlook competency

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Benefits & Perks

medical, dental, vision, and prescription drug coverage

access to Health Coach from GE Vernova

access to Employee Assistance Program

retirement benefits

tuition assistance

adoption assistance

paid parental leave

disability benefits

life insurance

12 paid holidays

permissive time off

Job Description

At GE Vernova, we are electrifying the world while simultaneously working to decarbonize it. As part of this mission, we are looking for passionate, customer-focused professionals who are excited to help utilities navigate the energy transition through innovative software solutions and trusted technical partnership.

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