Lead IT Systems Analyst

Jobgether • United States

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Lead IT Systems Analyst responsible for providing expert guidance on endpoint management, security compliance, and systems administration. This role requires hands-on expertise in Windows and macOS environments, cloud identity management, and automation tools. The ideal candidate will lead through technical excellence, thrive in remote-first environments, and enjoy solving complex IT challenges.

Key Highlights

Serve as the primary escalation point for advanced hardware, software, and network issues

Define and enforce technical standards, documentation, and best practices for IT support and system management

Lead user lifecycle management, software deployment, and hardware lifecycle

Key Responsibilities

Serve as the primary escalation point for advanced hardware, software, and network issues

Define and enforce technical standards, documentation, and best practices for IT support and system management

Lead user lifecycle management, software deployment, and hardware lifecycle

Manage software deployment, patching, OS updates, and hardware lifecycle

Administer Microsoft 365 platform governance, licensing optimization, and configuration standards

Support IT security and compliance efforts, including endpoint security controls, audit readiness, and SOC 2 or similar compliance frameworks

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Technical Skills Required

Windows administration macOS administration Microsoft 365 Entra ID (Azure AD) Intune Jamf Pro PowerShell Python Bash

Benefits & Perks

Competitive compensation package

Flexible work schedule with remote-first environment

Comprehensive healthcare

Retirement plan match

Wellness programs

Unlimited paid time off

Support for work-life balance

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Nice to Have

Relevant certifications (CompTIA Security+, Microsoft 365 Endpoint Administrator, ITIL v4)

RMM tool experience

Cloud infrastructure familiarity

Networking fundamentals

Job Description

This role is a high-impact, technical leadership position within IT operations, providing expert guidance across endpoint management, security compliance, and systems administration. You will act as the primary authority for complex IT issues, set technical standards, and mentor junior team members while owning the most critical initiatives and systems. The position requires hands-on expertise in Windows and macOS environments, cloud identity management, and automation tools, contributing directly to the efficiency, security, and scalability of IT services. You will collaborate across teams to implement robust processes, enhance IT infrastructure, and support compliance objectives. This role is ideal for individuals who lead through technical excellence rather than organizational hierarchy, thrive in remote-first environments, and enjoy solving complex IT challenges.

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