Zscaler Support Engineer

Jobgether • United States

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Implement, manage, and troubleshoot Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions. Ensure secure network connectivity for users and optimize security policies. Collaborate with IT teams and maintain detailed documentation.

Key Highlights

Deploy, configure, and maintain Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) environments

Analyze network issues involving HTTP/HTTPS traffic, SSL inspection, DNS, firewalls, and authentication protocols

Act as a front-line or escalation resource for complex technical issues

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Key Responsibilities

Deploy, configure, and maintain Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) environments

Analyze network issues involving HTTP/HTTPS traffic, SSL inspection, DNS, firewalls, and authentication protocols

Act as a front-line or escalation resource for complex technical issues

Technical Skills Required

Zscaler Enterprise network security Networking protocols (TCP/IP) OSI layers VPNs Cloud-based security frameworks (SASE/Zero Trust) Network packet analysis tools (Wireshark) Scripting or automation tools (Python or PowerShell)

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Benefits & Perks

Competitive hourly rate: $73-$76/hr

Fully remote work with no travel required

Opportunity to work on cutting-edge cloud security technologies

Job Description

This role offers an exciting opportunity to work remotely as a cloud security specialist, focusing on the implementation, management, and troubleshooting of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions. You will ensure secure network connectivity for users, optimize security policies, and resolve complex access or connectivity issues. The position provides a blend of hands-on technical work, problem-solving, and policy optimization, allowing you to make a direct impact on the security and efficiency of enterprise networks. You will collaborate with IT teams, act as a key escalation point, and maintain detailed documentation to support organizational knowledge. This role suits self-motivated individuals who enjoy dynamic technical challenges in a fully remote, independent contracting environment.

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