AgileEngine
Colombia
Network Engineer
Networking Full-time Mid-Senior level 3h ago
- Active Directory
- AWS
- Dhcp
- DNS
H
AI Summary
An IT Operations Specialist is required to own internal systems, onboarding, access management, and day-to-day technical support for a fully remote team. They will take full ownership of IT operations across multiple platforms and tools, and be responsible for providing technical support and troubleshooting for Mac and Windows devices. The ideal candidate will have startup experience and a strong understanding of IT systems and tools.
Key Highlights
Fully remote IT Operations role
Own internal systems and IT operations
Technical support and troubleshooting for Mac and Windows devices
Key Responsibilities
Own account provisioning and access across multiple platforms and tools
Manage onboarding and offboarding workflows
Configure and maintain Okta for identity and access management
Provide technical support and troubleshooting for Mac and Windows devices
Troubleshoot SharePoint collaboration and live document sync issues
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Technical Skills Required
Benefits & Perks
Paid in USD (bi-monthly: every 15th and 30th)
Up to 14 days of Paid Time Off annually
Observance of Holidays
100% remote setup
High ownership role with real influence
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Nice to Have
Experience supporting U.S. healthcare or regulated platforms
Familiarity with MDM tools and remote device management
Job Description
We’re looking for an IT Specialist who can own internal systems, onboarding, access management, and day-to-day technical support for a fully remote, fast-moving team. This role is hands-on and execution-driven, focused on keeping people productive, secure, and unblocked across distributed environments.
You will take full ownership of IT operations across Google Workspace, Microsoft 365, Okta, VPNs, and device support. This role is ideal for someone with startup experience who is comfortable building systems from scratch, documenting workflows, and solving problems quickly without waiting for perfect information.
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