V

IT Support Engineer

verdantis • Ireland
Remote
This Job is No Longer Active This position is no longer accepting applications

We're hiring an IT Support Engineer to provide technical support to internal users, diagnose and resolve hardware, software, and network issues, and maintain IT documentation and processes. This is an entry-level position requiring basic knowledge of Windows/macOS troubleshooting and familiarity with ticketing systems.

Key Highlights
Provide technical support to internal users
Diagnose and resolve hardware, software, and network issues
Maintain IT documentation and processes
Technical Skills Required
Windows macOS Jira Zendesk Freshservice networks VPNs endpoints standard IT tools
Benefits & Perks
Fully remote work within Ireland
Mentorship and skill development
Competitive salary and benefits package

Job Description

🖥️ We’re Hiring: IT Support Engineer

📍 Location: Remote (Ireland)

🕒 Employment Type: Full-Time

💼 Level: Entry-Level / Junior

We’re looking for a proactive and customer-focused IT Support Engineer to help ensure smooth IT operations across the organization. This role suits early-career professionals who enjoy troubleshooting, supporting users, and improving technical environments—while working fully remotely.

🎯 Key Responsibilities
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