Ginas Tech Jobs
United States
IT Systems Administrator & Operations Specialist (Contract)
Networking Contract Mid-Senior level 8h ago
- Bash
- Palo Alto
- Patch Management
- Powershell
AI Summary
Acts as the Level 3 escalation point for operational support of end-user access networks, including Cisco Wired/Wireless LAN and Palo Alto CloudGenix (SD-WAN). Focuses on proactive network reviews, disaster recovery testing, and mentorship of junior team members. Requires expertise in WAN, LAN, WLAN, SD-WAN, and MPLS with strong technical leadership and documentation skills.
Key Highlights
Level 3 escalation for Cisco Wired/Wireless LAN and Palo Alto CloudGenix (SD-WAN)
Proactive network reviews, disaster recovery testing, and observability improvements
Mentorship and technical leadership for junior team members
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Key Responsibilities
Level 3 escalation for Cisco Wired/Wireless LAN and Palo Alto CloudGenix (SD-WAN)
Proactive network reviews, disaster recovery testing, and observability improvements
Mentorship and technical leadership for junior team members
Collaborate with senior team members to validate impacts and communicate technical status updates
Document application flows, outage impacts, and maintain runbooks/wikis
Handle ad-hoc reports and offline incidents
Enforce production governance during triage/testing and fix efforts
Adhere to design standards and global design authority processes
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Technical Skills Required
Job Description
Key Responsibilities:
- Level 3 Escalation point for Operational Support of End User Access Network (Cisco Wired/Wireless LAN, Palo Alto CloudGenix (SD-WAN))
- Technical areas of focus include end-user WAN, LAN, WLAN, SD-WAN, MPLS
- Proactive network reviews including routine testing of disaster recovery scenarios, identification of vulnerabilities, and improvement in observability across the network stack
Additional Responsibilities:
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