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Staff Systems Administrator (Security-Focused IT Infrastructure)
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IT Technical Support Engineer
United States
AI Summary
Saildrone seeks a proactive IT Technical Support Engineer to provide human-centric support to employees and contractors. This role involves preparing hardware/accounts, troubleshooting issues, and contributing to IT efficiencies for a growing defense contractor. Requires strong technical skills, excellent communication, and a passion for service delivery.
Key Highlights
Provide human-centric IT support to internal end-users globally.
Manage user accounts, hardware, and software for onboarding and offboarding.
Contribute to IT efficiencies and process improvements in a fast-paced environment.
Technical Skills Required
Benefits & Perks
Paid time off
Medical, dental, and vision plans
HSA with employer matching
Company sponsored life insurance
Stock Options
Annual stipend for continued learning and development
Quarterly company BBQs
Free Bay Area Public Transportation via Alameda TMA with the BayPass Clipper Card
Job Description
With more than 2 million nautical miles sailed and 50,000 days at sea, Saildrone has earned the trust of governments worldwide. Our unmanned surface vehicles (USVs) deliver continuous, real-time intelligence in the toughest oceans on Earth—giving our partners faster awareness, stronger security, and a decisive edge at sea.Our USVs are long-range, extreme-endurance platforms powered by advanced sensors and proprietary AI - they have been designed to operate where no crewed vessel can. They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection.
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