E

IT Support Specialist

Brazil
Full Remote
This Job is No Longer Active This position is no longer accepting applications

Provide technical assistance for hardware, software, and network-related issues. Install, configure, and maintain computer systems and software. Troubleshoot system and network problems.

Key Highlights
Provide technical assistance for hardware, software, and network-related issues
Install, configure, and maintain computer systems and software
Troubleshoot system and network problems
Document support activities and resolutions
Set up and configure new user accounts, profiles, and access rights
Perform routine maintenance: system updates, backups, security patches
Conduct user training sessions and create documentation for IT resources
Collaborate with other IT teams, vendors, and departments
Ensure compliance with IT policies, procedures, and security protocols
Technical Skills Required
Microsoft 365 Jira Autodesk Scripting Asset management User account administration
Benefits & Perks
Flexible work arrangement (work from anywhere)
Unlimited paid time off
Wellness and culture
Continuous learning opportunities
Work equipment and allowances
Monthly internet allowance
Highly competitive compensation package

Job Description

Who We Are

ENG (engbim.com) is a BIM company that specializes in hands-on, field-focused BIM services. Founded in 2007, we have positioned ourselves as the largest and most experienced BIM production service provider in the United States, having completed 5,000 BIM projects with a dedicated team of over 600 staff members. We provide MEP Modeling, VDC/BIM Management, Laser Scanning, and Scan to BIM services, as well as a comprehensive array of BIM production services to architects, engineers, and owners.

The Role

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