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Customer Success Manager - Cybersecurity

United States
Full Remote
This Job is No Longer Active This position is no longer accepting applications

TENEX.ai is seeking a Customer Success Manager to ensure customers achieve their security goals and derive maximum value from our platform and services.

Key Highlights
Manage customer relationships and drive adoption
Develop and execute customer success plans
Collaborate with internal teams to deliver exceptional customer experiences
Proactively identify risks and implement strategies to mitigate churn
Technical Skills Required
Cybersecurity principles Threat detection Incident response SIEM EDR SOAR Google SecOps solutions Chronicle
Benefits & Perks
Competitive salary
Benefits package
Remote work option
Relocation package
Aggressive relocation packages for high-cost states

Job Description

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation, and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the MDR landscape.
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