Miratech
India
New
Lead Network Automation Architect
Networking Full-time Mid-Senior level 9h ago
- Acls
- Ansible
- BGP
- Calico
S
Job Description
- Participate on service operations and continual service improvement
- Keep track, organize and manage information services tickets to respect different SLAs defined in our ITSM
- Assist internal service desk on escalated internal hardware and software issues
- Perform in-depth analysis to determine requirements and needs of new services
- Develop and implement internal support procedures and documentation
- Participate in major migration projects
- Participate in the deployment of SaaS or on-premises applications
- Ensure availability, accessibility, maintenance, and performance of our physical and virtual environments
- Collaborate on different projects with team members or other IT teams
- Develop proofs of concept for new services as necessary
- Perform In-depth root cause investigation to determine short-term and long-term improvements
- Participate in the management of monitoring tools
- Understand the scope of the functionalities of internal tools and systems to maximize their use, ensuring technology investments are optimized
- Carry out all other related tasks per the job’s evolution and departmental needs.
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