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Customer Support Specialist

Trust In SODA • Germany
Remote Relocation
This Job is No Longer Active This position is no longer accepting applications

Job Description

Soda have partnered with a company who specialise AI technology to provide customizable solutions for businesses! They are on the hunt for a talented Customer Support/ Customer Success Manager with a passion for innovation to join the team!Role: Customer Support/ Customer Success ManagerLocation: Berlin - Hybrid Working (can also support relocation!)Salary: €75k- €85k (+comms/bonus)What You'll Be Doing:Customer Champion: Partner with our top US and European clients to understand their needs and ensure they get the most out of the platform Platform Guru: Guiding customers through troubleshooting and launching their custom solutions.Lead customer interviews, onboarding sessions, and ongoing su...

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