As a senior data protection Engineer, your main responsibility will be to cover all aspects of engineering & delivery via the ITIL guided practices. We would like the person to be a SME in this area and if not, have aspirations to become a SME, we will help you get there. This role will provide you with the opportunity to help us change our culture and drive change across the product set of data resiliency solutions. Together we will try and work on improving the technology stack both internally and in the cloud for an enhanced user experience, one we can be proud of.
We offer flexible working options and don’t expect you to be in the office 5 days a week. Upon submission and acceptance of your CV we will look to communicate with you quickly and recruit via a panel, which if you’re right, the job offer will come quickly. We realize that waiting or never getting a response is not a wanted part of applying for a new job.
Below is what we are looking for, but you may not have it all, we will expect you to learn and bridge the gaps of which we have a great learning platform called Degreed, with a wide range of learning materials and sources for you. We are creating an, “above the line” culture and we need people to think like this.
What You’ll Do
Be accountable for all engineering elements, identifying, developing and delivering service improvement & business initiatives for our backup and recovery solutions on-prem & cloud storage services
Ensure alignment of platform and technical strategies with strategic vision and objectives through research and design
Evaluate and observe industry trends in support of continuous improvement of recoverability capabilities, and security improvements.
Act as the focal for audit inquiries for the responsible platforms
Provide oversight for managed service providers managing the environment
Review and updated documentation for responsible platforms
Act as a Level 4 Subject Matter Expert in resolving problems
Ensure the stability, integrity and efficient operation of the environment
Work closely with security teams to ensure accurate monitoring and reporting capabilities
Never accept what we have is good enough, work with the operations team to look through analysis and monitoring of Storage availability and performance levels against documented SLAs to identify areas of service improvement
Pro-actively review and assess the storage estate where action is needed in order to ensure sufficiently high availability.
Be passionate about Resiliency, and data protection. Identify configuration, upgrades or changes to ensure continued resilience & availability.
Manage by the metrics, if we don’t have them, bring them in to enhance reporting on availability & capacity status which lead to non-subjective actions to correct any potential deficiencies.
Estimate the future demand, we know this is hard but it is something we want to get done for capacity based on performance, capacity & utilization measurements plus potential demand from client relationship teams.
A focus on prevention rather than fix to ensure SLA's and service excellence are managed and maintained.
Who You Are
You realize collaboration, and relationship building is key to getting things done but also good for you
You’re passionate about what you do and proud of what you have achieved so far, but you want to do more
You want to learn to further your technical but also personal skill sets
You do have proven experience working in an environment that has complicated and difficult problems to solve
Be not afraid to try things new, it may be good, it may not work, but at least you tried, and we learned
Have a minimum of 13 years of experience in IT & IT Operations and 10+ years in Storage Engineering.
Core/Must Have Skills
Excellent Communication Skills
Cobalt Iron or Spectrum Protect experience, with other enterprise data protection solutions.
Linux operating system, understanding of network and system security.
Scripting experience with Python or other programing languages.
Experience in working in various time zones
Product Development
Good To Have Skills
Cloud Storage solutions at AWS & Azure
Teamwork
Vendor Governance
Work Schedule
Hybrid Working (4-5 days at office depending on organization requirement)
Schedule – 2 pm to 11 pm IST
Location – Bangalore or Hyderabad only (Relocation benefits included if outstation candidate)
