Service Desk Engineer Opportunity

KWAN company

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Service Desk Engineer in PORTUGAL

Remote 7 months ago

At KWAN, we don’t just offer jobs - we provide platforms for growth, harnessing your unique skills, passions, and professional background to place you in a project that lets your talents shine. But we don’t stop there: we provide continuous support throughout your career journey, collaborating and evolving together, constructing a brighter future one step at a time.

Currently, we are seeking an exceptional Service Desk Engineer who thrives on complex challenges, and is ready to seize this fantastic opportunity.


Requirements:

- A degree in Computer Science, Information Technology, or a related field is often preferred;

- Previous experience as a Service Desk Engineer;

- Experience with Apache NiFi, Splunk and Elasticsearch;

- Ability to handle more complex requests independently;

- Ability to quickly identify and resolve technical issues;

- Knowledge of escalation routes and procedures;

- Ability to do 1st and 2nd level support;

- Excellent communication skills, problem solving and proactive attitude;

- Good level of written and technical English;

- Availability for a full-remote model.


Offer:

- Empowering Work Culture: Immerse yourself in a supportive, safe, and respectful work environment where every voice matters;

- Tailored Career Advancement: Leverage our comprehensive career development program, structured meticulously to fuel your professional growth;

- Continuous Learning: Engage in a variety of tech meetups and webinars, designed to keep you at the forefront of the industry;

- Community and Fun: Participate in exciting company events, from movie nights and trivia games to dinners and our annual summer gathering.

We believe in work-life integration and encourage team-building and networking.


Not sure yet? No problem! Reach out anyway, and let our team guide you through the best opportunities we have for you.


If this offer resonates with your career aspirations and you're ready to embrace an exciting new challenge, we encourage you to seize this opportunity!

Apply now

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