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IT Support Technician (MSP Experience)

The A Career • Dominican Republic
Remote
This Job is No Longer Active This position is no longer accepting applications

Job Description

We are seeking a skilled Remote IT Support Technician with experience in a Managed Services Provider (MSP) environment to join our team. This role requires hands-on expertise in routers, VPNs, Microsoft 365, and Azure, as well as the ability to troubleshoot and resolve IT issues efficiently. The ideal candidate is proactive, customer-focused, and able to work independently in a remote setting.ENGLISH AND A PORTFOLIO ARE MANDATORY FOR THIS POSITION.Key Responsibilities:Provide tier 2/3 IT support for clients remotely, troubleshooting and resolving technical issues related to networks, cloud services, and end-user systems.Manage, configure, and troubleshoot routers, firewalls, and VPNs for sec...

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