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Process & Intake Analyst (Cyprus)

Mayflower • Cyprus
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AI Summary

Design and implement intake/process systems for a tech company’s cross-functional operations. Requires 4+ years in business process analysis, service management, or similar roles. Hands-on experience with workflow tools (Jira, Confluence) and stakeholder facilitation.

Key Responsibilities
Design and implement intake/routing systems for cross-functional requests
Define service levels, track response times, and optimize bottlenecks
Build/maintain a structured policy/repository with clear ownership and review cycles
Document workflows, reduce manual steps, and automate processes using tools like Jira/Confluence
Onboard teams, gather feedback, and ensure system portability across platforms

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Technical Skills Required
Process & Intake Management Jira Service Management/Confluence Workflow Automation
Benefits & Perks
EU-based employment contract with 3-year Cyprus work visa support (including family relocation assistance)
Full relocation package (flights, company-covered apartment, relocation support)
Private medical insurance for you and your family

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Nice to Have
ITIL or formal document-control/compliance experience
Experience migrating knowledge bases/service desks between platforms
Familiarity with AI-assisted front doors or conversational intake systems

Job Description

Mayflower is a technology company building large-scale entertainment products for a global audience. We are looking for a Process & Intake Analyst to join our newly formed Operations team in Cyprus.

Job Responsibilities

Want the full job description? Read the complete details on mayflower.recruitee.com, the original posting.
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Job Overview
Posted Nov 14, 2026
Employment Temporary
Experience Mid-Senior level
Location Cyprus
Category Programming
Company Mayflower
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