Leap Tools
Canada
Senior Software Developer, Dealer Solutions (Remote)
- AI
- AWS
- CRM
- Django
AI Summary
A 6-month part-time internship supporting technical operations for Numa’s AI-powered dealership platform. Responsibilities include managing user access, troubleshooting system health alerts, and improving documentation in tools like HubSpot and Twilio. Requires a degree in IT/CS or related field, attention to detail, and clear communication skills.
Key Highlights
6-month part-time internship (35 hours/week) with structured 90-day ramp
Own support tickets end-to-end in HubSpot, Twilio, and Numa’s admin tools
Focus on user management, caller ID (CNAM), system health alerts, and documentation
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Key Responsibilities
Manage user access, roles, and permissions in dealership systems
Troubleshoot and resolve system health alerts (e.g., call volume drops, SMS failures)
Update caller ID (CNAM) registrations and handle spam-related fixes in Twilio
Document technical procedures and identify gaps in existing documentation
Categorize support tickets for accurate reporting and trend analysis
Technical Skills Required
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Nice to Have
Experience with ticketing/CRM tools (HubSpot, Zendesk, Salesforce)
Basic knowledge of VoIP, phone systems, or SMS messaging
Familiarity with AI assistants (e.g., Claude, ChatGPT) for troubleshooting
Job Description
Location: Remote (Canada) or (U.S.)
Schedule: Monday–Friday, 35 hours per week, with shifts scheduled between 8:00 am and 8:00 pm EST
Duration: 6-month, part-time internship (December 1, 2026 – May 31, 2027)
Start Date: December 1, 2026
About Numa
Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work.
The Role
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