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Senior Software Engineer (AI-Powered Voice & Customer Communication)

careerjet • Germany
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AI Summary

Join a Berlin-based team to develop AI-driven voice and communication products. Own features from concept to production, focusing on agent reliability, troubleshooting, and multi-channel workflows. Requires 3+ years of distributed systems experience with Python/TypeScript, real-time audio/voice infrastructure, and cloud/AI expertise.

Key Highlights
Own AI agent features from concept to production
3+ years of distributed systems experience required
Focus on real-time voice/AI infrastructure and cloud systems

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Key Responsibilities
Develop AI agent features for configuration, troubleshooting, and external system integration
Optimize voice agents for reliability and multi-channel workflows
Improve observability and tracing for agent failures
Technical Skills Required
Python/TypeScript (Backend) Distributed Systems Cloud Infrastructure (AWS/GCP/Azure)

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Benefits & Perks
€85,000 to €160,000 annually
Equity
Visa sponsorship available
Relocation support

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Nice to Have
Experience with workflow orchestration
Communication integrations
Observability tools

Job Description

About the Role

Join a small team building AI-powered voice and customer communication products. You will own features from concept through production, helping make AI agents more capable, reliable, and useful across customer workflows.

What You'll Do

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Job Overview
Posted Nov 12, 2026
Employment Full-time
Experience Mid-Senior level
Location Germany
Category Programming
Company careerjet
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