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AI Engineer (Salesforce & Agentforce)

ef academy • Switzerland
Visa Sponsorship
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AI Summary

Build and deploy AI agents in Salesforce to automate customer interactions (SMS, WhatsApp, web chat) and improve business workflows. Requires 5+ years of software engineering, hands-on Salesforce development, and 2+ years shipping LLM-powered features. Focus on evals, security, and teaching non-technical teams.

Key Highlights
Ship AI agents into production with measurable results within 30-90 days.
Own end-to-end AI workflows, from design to monitoring and teaching non-technical teams.
Focus on Salesforce (Apex, Lightning, Agentforce) and LLM-powered automation with strong security/privacy guardrails.
Key Responsibilities
Develop and deploy AI agents in Salesforce for customer interactions (SMS, WhatsApp, web chat).
Design and maintain eval sets, monitor production performance, and optimize AI workflows.
Set standards for AI usage in engineering workflows and teach non-technical teams safe automation.

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Technical Skills Required
Salesforce Development (Apex, Lightning Web Components, SOQL, Flow, Salesforce DX) LLM/Agent Engineering (Model Context Protocol, eval sets, prompt optimization) Production AI Systems (LLM security, privacy, monitoring, trade-offs)
Benefits & Perks
Work permit sponsorship for eligible candidates
Permanent full-time employment
On-site Zurich office with 5 days/week attendance

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Nice to Have
Experience with Agentforce or Einstein/GDPR-compliant AI tools.
Strong TypeScript/Python for non-Salesforce AI tooling (e.g., MCP servers).
Certifications: Salesforce Platform Developer, Agentforce Specialist.

Job Description

Every enquiry, application and enrolment runs through Salesforce, and every family finds us first through efacademy.org.

We want one engineer who builds with AI at the frontier and makes the rest of the organization better at it. You will ship agents and AI workflows into production, prove they work, and turn what works into practices that a small engineering team and a much larger group of non-technical colleagues use every day.

What Success Looks Like

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Job Overview
Posted Nov 11, 2026
Employment Full-time
Experience Associate
Location Switzerland
Category Programming
Company ef academy
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