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IT Director, Digital Customer Experience & Engineering

Hapag-Lloyd AG • Poland
Relocation
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Lead the Digital Customer Experience & Engineering (DXE) team in Gdańsk and Hamburg, overseeing the company's digital customer channel. Accountable for strategy, product portfolio, and engineering delivery, including AI adoption and scaling. Requires 12+ years in software product development with 8+ years of leadership experience, including leading leaders.

Key Highlights
Lead DXE in Gdańsk and Hamburg, accountable for digital channel strategy and execution.
Manage product portfolio, drive engineering delivery, and oversee AI adoption.
Requires extensive leadership experience in software product development and a strong engineering foundation.
Key Responsibilities
Set DXE’s strategy and roadmap
Run the product portfolio
Turn commercial goals into product KPIs and OKRs
Represent the digital channel in business forums
Own the DXE technology stack and architecture
Shorten time-to-market and improve predictability
Keep high standards for security and reliability
Scale AI-native work
Lead engineers, designers and product people
Develop leaders
Technical Skills Required
AWS Scala Vue
Benefits & Perks
Private medical care
Gym card
Attractive annual bonus
Group life insurance
Employee capital plan
Cafeteria benefit system
Relocation support
Development budget
Nice to Have
Experience in logistics, shipping, banking or another transaction-heavy B2B domain

Job Description

What You'll Do

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