R

Backend Engineer - Communications Platform

Ramp • United States
Relocation
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Ramp seeks a Backend Engineer to own a core part of its shared Communications Platform that delivers transactional messages across email, SMS, push, Slack, Microsoft Teams, and WhatsApp. You will design and build channel integrations, delivery workflows, and user preferences while driving technical direction and reliability as message volume scales. Candidates need proven experience designing and operating production backend systems with strong system design judgment around reliability, idempotency, and distributed correctness.

Key Highlights
Own a core part of Ramp's Communications Platform covering message delivery, channel integrations, and platform reliability at scale
Design and build integrations with email, SMS, push, Slack, Microsoft Teams, and WhatsApp delivery providers
Create idempotent delivery workflows with safe retries and confirmation to prevent duplicate sends
Build communication preferences and controls for users and administrators
Drive technical direction, conduct design/code reviews, and mentor other engineers
Key Responsibilities
Own the design and evolution of a core part of Ramp's communications platform from technical design through launch, monitoring, and iteration
Build and extend integrations with messaging channels and delivery providers
Design idempotent delivery workflows with safe retries and delivery confirmation
Build communication preferences and controls for users and administrators
Make the platform simple and safe for other engineers with clear abstractions and developer tooling
Improve platform reliability, performance, and observability as message volume grows
Drive technical direction and raise the engineering bar through design reviews, code reviews, and mentorship
Technical Skills Required
Backend Systems Development API Design Distributed Systems
Benefits & Perks
Flexible PTO
Health and wellness stipend
In-office meals and snacks
Weekly coffee stipend
Centralized home-office equipment ordering
Budget for intra-office travel
401(k) with employer match
100% medical, dental & vision insurance
Fertility HRA up to $10,000/year
Parental leave up to 16 weeks at 100% pay
Pet insurance
Relocation expense coverage to NYC or SF
One Medical annual membership
Group Retirement Plan with employer match (Canada)
Fertility drug coverage up to $4,000 lifetime (Canada)
Private medical insurance (UK)
Workplace pension with salary sacrifice (UK)
Nice to Have
Experience building notification, messaging, or communications platforms
Experience integrating with messaging providers or channel APIs such as Twilio, SendGrid, Slack, Microsoft Teams, or WhatsApp
Experience building internal platforms or shared services used by many engineering teams
Experience scaling high-volume, event-driven, or queue-based systems

Job Description

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you've built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

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