WCG
Canada
New
Platform Engineering Manager
- AI
- Ai Tools
- AWS
- Bicep
P
AI Summary
Lead a 20-person SRE team managing reliability, infrastructure, and operations for Paylo’s high-traffic payment, loyalty, and fuel-pricing platforms. Set technical standards for AWS/Azure, Kubernetes, GitOps, and observability while coaching managers and aligning reliability investments with business goals. Requires 8+ years in SRE/DevOps with 4+ years in leadership, hands-on expertise in cloud, IaC, and observability tools like Datadog.
Key Highlights
Lead 20-person SRE team for Paylo’s payment, loyalty, and fuel-pricing platforms
Hands-on expertise in AWS, Azure, Kubernetes, Terraform/OpenTofu, Jenkins, and Datadog
Set technical standards and foster a blameless incident culture with strong leadership and coaching
Key Responsibilities
Manage and develop SRE team of 20 engineers and 3 SRE Managers/Leads
Set vision, priorities, and operating cadence for SRE function and translate business priorities into reliability roadmap
Build career paths, foster blameless incident culture, and partner with stakeholders to align reliability investments with business outcomes
Stay technically engaged by participating in architecture reviews, troubleshooting production issues, and contributing to IaC, Kubernetes, and CI/CD pipelines
Set and enforce engineering standards for multi-cloud infrastructure and container orchestration
Own GitOps-based continuous delivery, IaC strategy, CI/CD pipeline architecture, and observability strategy using Datadog
Define and drive adoption of SLIs/SLOs, error budgets, and reliability KPIs
Own incident management program including on-call structure, escalation paths, postmortems, and remediation actions
Ensure resilience, disaster recovery, and capacity planning practices are in place
Partner with Security and Compliance for PCI DSS awareness and audit readiness
Track and report cost, capacity, and operational KPIs to senior leadership
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Technical Skills Required
Benefits & Perks
Competitive salary
Market-competitive benefits
Quarterly perks program
Ample time off and hybrid working arrangements
Access to continuous learning and professional certifications
Leadership development opportunities
Diversity, inclusion, and authenticity-focused culture
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Nice to Have
Experience with Argo CD/Argo Workflows
Experience with Helm and Terraform/OpenTofu
Experience with progressive delivery practices like blue-green/canary deployments
Job Description
PDI Technologies is seeking a Manager, Site Reliability Engineering to lead the SRE organization supporting Paylo, PDI’s payments, loyalty, and fuel-pricing product suite. This role involves managing a team of three SRE Managers/Leads and approximately 20 engineers, setting the vision and priorities for reliability, infrastructure, and operational strategy for high-traffic platforms.
The ideal candidate will bring strong, current, hands-on expertise across AWS, Azure, Kubernetes, Helm, Argo CD, Terraform/OpenTofu, Jenkins, and Datadog. You will also be a strong, visible people leader who can coach managers and represent SRE to senior engineering and business stakeholders.
Key Responsibilities:
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