Lead complex IT enterprise projects for DTMB’s Center for Shared Solutions, focusing on Call Center solutions implementation and maintenance. Responsibilities include scope definition, budget management, risk/change management, and adherence to PMI/CMMI frameworks. Requires 5+ years of enterprise IT project management experience, PMP/ITIL certifications, and proficiency in PPM tools like Clarity/Azure DevOps.
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This position is for an experienced Program/Project Manager to lead multiple Information Technology (IT) programs and projects supporting DTMB – Center for Shared Solutions (CSS) organization. Projects/programs are primarily complex enterprise initiatives related to IT implementation and maintenance of Call Center solutions.
Program/Project manager’s role and responsibility includes, but is not limited to:
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