Machine Learning Technologies Llc
United States
New
Senior Oracle Applications Finance Techno-Functional Consultant
- AI
- Cloud
- Java
- Machine Learning
T
Senior Engineering Manager - AI Agents for Customer Support
Visa Sponsorship
AI Summary
Lead an engineering team building AI agents for customer-facing support experiences. Focus on technical leadership, customer collaboration, and scalable system deployment. Requires 5+ years of software engineering experience with 1+ years in team management.
Key Highlights
Lead engineering team of 5+ years
AI agents for customer support
5+ years software engineering experience with 1+ years in team management
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Key Responsibilities
Lead and mentor engineering team
Partner with enterprise customers to shape AI agent solutions
Drive deployments and ongoing optimization of AI agents
Collaborate with product, design, and research teams
Define technical strategy and roadmap for AI-powered customer support
Maintain high engineering quality standards
Technical Skills Required
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Benefits & Perks
Base salary: $300,000 to $360,000 annually
Visa sponsorship available
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Nice to Have
Experience with LLM applications
Experience with agentic workflows
Experience with multimodal models
Job Description
About the Role
Lead an engineering team building and deploying AI agents for customer-facing support experiences. You will combine technical leadership, customer partnership, and hands-on problem solving to deliver reliable systems that can scale to large user bases.
What You'll Do
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