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Site Reliability Engineering Scrum Master

talenthop • United States
Full Remote
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This role bridges business objectives and technical requirements for Site Reliability Engineering (SRE) teams, driving improvements in system reliability, performance, and operational excellence. Responsibilities include gathering and analyzing requirements, facilitating collaboration between stakeholders and technical teams, developing reports and dashboards, leading process improvement initiatives, and delivering training on SRE practices. Requirements include a Bachelor's degree in IT or related field, 3–5 years as a Business Analyst, active DoD Secret security clearance, and SAFe Scrum Master certification.

Key Highlights
Fully remote Site Reliability Engineering Scrum Master role supporting the Navy-Marine Corps Intranet (NMCI SMIT group)
Requires active DoD Secret security clearance, SAFe Scrum Master certification, and 3–5 years as a Business Analyst
Hands-on experience with Agile tools (Jira, Confluence, Azure DevOps) and strong SRE/DevSecOps knowledge required
Key Responsibilities
Collaborate with business stakeholders to gather and analyze system reliability and performance requirements
Document functional and non-functional requirements for SRE initiatives
Analyze current processes to identify gaps and opportunities for improvement
Collect and interpret data on system performance and incident management
Develop reports and dashboards to inform stakeholders of reliability metrics
Facilitate communication between technical teams and business stakeholders
Participate in design reviews to ensure alignment with reliability goals
Lead process improvement initiatives for incident and change management
Establish and refine service level objectives and indicators
Maintain documentation of requirements, processes, and technical specifications
Develop and deliver training materials on SRE practices and tools
Stay current with industry trends and contribute to continuous improvement efforts
Technical Skills Required
Agile/Scrum Site Reliability Engineering (SRE) Jira / Azure DevOps
Nice to Have
Knowledge of Risk Management Framework (RMF) and DISA STIGs
Familiarity with monitoring and observability tools

Job Description

This is a Fully Remote Job

About Our Client

The organization operates the NMCI Service Management Integration and Transport (SMIT) group, which manages the core backbone for a large-scale Navy-Marine Corps Intranet. This includes cybersecurity services, network operations and engineering, service desk and seat support services, and data transport. The organization addresses the challenge of maintaining reliable, secure, and scalable network infrastructure critical to military operations.

About the Opportunity

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