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Principal Site Reliability Engineer (Platform Engineering)

Eden Scott • United Kingdom
Full Remote
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Lead a Platform Engineering transformation by defining reliability practices, observability frameworks, and AI-driven operational tooling in a multi-cloud environment. Focus on reducing toil, coaching engineering teams, and embedding SRE best practices. Requires deep expertise in SRE, cloud engineering, and software development with Python/Go/Java/C#.

Key Highlights
Principal Site Reliability Engineer role focused on platform engineering transformation
Multi-cloud environment (AWS, Azure, GCP, OCI) with AI-driven operational tooling
Genuine SRE role with influence over engineering practices and culture
Key Responsibilities
Define and implement SLIs, SLOs, and error budgets
Build observability frameworks using modern monitoring and telemetry tooling
Lead incident response and post-incident reviews
Design resilience, disaster recovery, and chaos engineering practices
Collaborate with engineering teams to reduce operational toil via automation
Set reliability standards and influence engineering direction across the organization
Coach development teams on reliability engineering best practices
Technical Skills Required
Site Reliability Engineering (SRE) Cloud Engineering (AWS/Azure/GCP/OCI) Infrastructure as Code (Terraform/Ansible)
Benefits & Perks
Fully remote working
High-profile role with substantial technical influence
Significant investment in automation, reliability, and AI
Nice to Have
Experience with AI-driven operational tooling (agentic AI workflows, advanced prompting, AI-assisted development)
Exposure to MCP Servers, context management, and multi-agent orchestration
Experience with observability platforms like Datadog, New Relic, Splunk, or OpenTelemetry

Job Description

We are partnering with a global payments organisation undergoing a significant transformation in the way it builds, operates, and scales its engineering platforms.

This is not a traditional infrastructure or DevOps environment. The business is investing heavily in platform engineering, automation, and AI, with a long-term vision of creating an internal developer platform that provides a cloud-like, self-service experience for engineering teams.

As part of this journey, they are looking to appoint a Principal Site Reliability Engineer to help shape reliability engineering practices across a large-scale, multi-cloud environment.

The Opportunity

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