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Security Operations Analyst

ICT Solutions • Malta
Relocation
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Join the Security Operations Team as a frontline analyst monitoring customer environments, investigating security alerts, and escalating genuine threats accurately. Perform alert triage, enrichment, KQL querying, and incident documentation while contributing to SOC runbooks and automation improvements. Requires a diploma in cybersecurity/ICT-related discipline, strong communication skills, and a genuine interest in continuous learning.

Key Highlights
Frontline Security Operations Analyst role in a managed SOC environment
Alert monitoring, triage, enrichment, investigation and escalation across customer environments
Diploma in cybersecurity/ICT required; previous SOCs experience is a plus
Career progression into incident response, security engineering, threat hunting or security automation
Hybrid work, study leave, health insurance, mobile subscription, relocation package
Key Responsibilities
Monitor security alerts and incidents across customer environments
Triage alerts and determine true positives, benign activity or false positives
Enrich alerts using user, device, sign-in, mailbox, IP address, domain and file-hash information
Use predefined KQL queries and Defender advanced hunting templates for investigation
Escalate confirmed or suspected incidents with complete handover documentation
Carry out pre-authorised containment actions when permitted by customer response model
Maintain accurate and auditable incident records from detection through to closure
Monitor health of security data connectors, log ingestion and automation rules
Contribute to SOC runbooks, investigation guidance and post-incident reviews
Support service reporting on alert volumes, severity, response times and SLA performance
Identify opportunities for detection tuning, Logic Apps or AI-assisted triage improvements
Support onboarding of managed security customers
Technical Skills Required
Cybersecurity SIEM Incident Response
Benefits & Perks
Career growth and personal development support
Study leave
Health insurance
Mobile subscription
Hybrid work
Regular team events and social activities
Parking benefit by rotation
Relocation package, including relocation assistance
Nice to Have
Previous experience in IT support, systems administration or security operations

Job Description

The Role

We are looking for a Security Operations Analyst to join our Security Operations Team and help protect the organisations that depend on us. You will work at the frontline of our managed security service, monitoring customer environments, investigating security alerts and helping ensure that genuine threats are identified and escalated quickly and accurately.

This is a hands-on opportunity for someone who wants to build a career in cybersecurity while gaining practical exposure to security tools, incident handling and security automation.

The Team

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