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IT Systems & Projects Specialist

biro strategy • Australia
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AI Summary

Own the business systems, documentation and reporting side of a major processing plant in Dandenong, and carry improvement projects from request to delivery. Manages ERP, inventory, maintenance management, lab/QA packages, HR interfaces and productivity platforms as first point of contact for system issues and improvements. Requires 4–8 years in systems administration with experience administering ERP or plant production systems and comfort with SQL, reporting and data.

Key Highlights
Own ERP, inventory, lab/QA, HR interfaces and office productivity platforms as first point of contact for system issues
Carry improvement and automation projects from request to delivery end to end
4–8 years in systems administration with ERP/plant production system experience
Comfortable with SQL, reporting and data; strong Windows and cloud office-platform administration
Manufacturing, food, FMCG, logistics or 24-hour industrial environment strongly preferred

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Key Responsibilities
Own the site's business systems including ERP, inventory, distribution, maintenance management, lab and QA packages, HR/rostering interfaces and office productivity platform
Carry improvement and automation projects from request to delivery including scoping, vendor liaison, testing, cut-over, training and handover
Build and maintain documentation of the site's IT environment covering systems, integrations, licences, network, suppliers and recovery procedures
Develop reporting and data capability for site leadership producing production, quality, maintenance and HR dashboards and reports
Manage IT vendors, licences and external support providers owning escalations so issues are resolved quickly
Maintain cybersecurity hygiene including backups, access controls, patching and staff awareness
Provide second-level support across workstations, user accounts, networks and devices
Technical Skills Required
SQL ERP Systems Networking Fundamentals

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Benefits & Perks
Annual leave
Sick leave
Long service leave
Superannuation
Career progression opportunities

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Nice to Have
Manufacturing, food, FMCG, logistics or 24-hour industrial environment experience
Relevant IT qualification or certifications
Cloud office-platform administration

Job Description

IT Systems & Projects Specialist

Own the business systems, documentation and reporting side of a major processing plant in Dandenong, Victoria, and carry improvement projects from request to delivery.

About us

Biro Strategy is collaborating with industrial and processing businesses across Australia to bridge skill gaps and facilitate long-term employment opportunities. On this occasion we are recruiting for a major processing plant in Dandenong, Victoria – a large, established 24-hour operation. Standard working terms and conditions are based on industry sector standards, with competitive pay rates.

The opportunity

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Job Overview
Posted Nov 09, 2026
Employment Full-time
Experience Mid-Senior level
Location Australia
Category Networking
Company biro strategy
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