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IT Manager (Cyber Security & Cloud Operations) - Prowess Consulting

prowess consulting • United States
Full Remote
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Key Highlights
End-to-end ownership of internal IT operations, including security, compliance, and team management.
Fluency in formal control frameworks (ISO 27001, SOC 2, HIPAA, GDPR) and identity-centered security practices.
Hands-on experience with modern AI tooling and enabling secure AI adoption within the organization.
Key Responsibilities
Lead help desk operations for distributed teams across Washington, Ahmedabad, and global remote workers.
Administer Microsoft 365 services (Entra ID, Exchange Online, SharePoint Online, Teams, Intune, Purview, Defender).
Manage identity and access controls, including onboarding/offboarding, access changes, and privileged access.
Oversee endpoint fleet lifecycle (procurement, configuration, patching, recovery, disposal).
Handle vendor contracts, licensing, and asset management with third-party risk reviews.
Ensure business continuity for internal systems with backup, restore testing, and recovery documentation.
Monitor and remediate security vulnerabilities, manage logging, and lead incident response processes.
Drive projects for system upgrades, operational improvements, and documentation standards.
Govern AI tooling and platform support, enabling secure, rapid app development by teams.
Own security and compliance controls (ISO 27001, SOC 2 Type II, HIPAA, GDPR) with hands-on implementation.
Technical Skills Required
Microsoft 365 Administration Cyber Security & Compliance (ISO 27001, SOC 2, HIPAA, GDPR) Cloud Infrastructure (Azure, Entra ID)
Benefits & Perks
Health insurance
Flexible spending account
Life and disability insurance
Paid time off
Retirement plan investing
Nice to Have
Experience with infrastructure-as-code and version control for repeatable deployments.
Familiarity with generative AI implementation and automation solutions.
Background in platform-centric IT operations with DevOps practices.
Experience managing small teams and technical projects.

Job Description

Prowess Consulting is hiring a dynamic IT Manager to lead internal technology operations, reporting to the CISO. This role involves end-to-end ownership of IT systems, including budgeting, vendor management, hiring, platform management, and security/compliance controls.

Key Responsibilities:

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