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Forward Deployed Product Manager, AI Voice Agents

true-talent-solutions-partners • United States
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AI Summary

Own the end-to-end customer lifecycle for AI voice agents from deployment through optimization and expansion. Manage customer relationships, deploy and optimize agents, present ROI, debug behavior, and translate feedback into product capabilities. Requires 5+ years of product management experience with substantial customer-facing work, startup experience, and technical depth.

Key Highlights
Own the end-to-end customer lifecycle for AI voice agents
Deploy, optimize, and expand AI voice agent use cases
Present agent value and ROI to customer decision-makers
Debug agent behavior and customize conversation flows
Translate customer feedback into product capabilities

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Key Responsibilities
Manage customer relationships, learn their business needs, and scope and deploy AI voice agents
Optimize agent performance and expand deployments into additional customer use cases
Present agent value and return on investment to customer decision-makers, using data to demonstrate business impact
Debug agent behavior on specific calls, customize conversation flows, and address compliance requirements
Translate customer feedback and unmet needs into product capabilities in partnership with the product team
Develop playbooks and operating standards for the forward deployed product function

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Benefits & Perks
Visa sponsorship

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Nice to Have
Familiarity with AI workflow tools such as Cursor and ChatGPT
Experience with SQL or coding assistants such as Claude Code
B2B SaaS or regulated-industry experience, such as mortgage, lending, financial services, or healthcare

Job Description

About the Role

Own the end-to-end customer lifecycle for AI voice agents, from deployment through optimization and expansion. You will connect customer needs with product development, helping build high-performing agents and the operating practices for a growing team.

What You'll Do

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Job Overview
Posted Nov 07, 2026
Experience Mid-Senior level
Location United States
Category Product Management
Company true-talent-solutions-partners
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