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Senior QA Engineer

Full Remote
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PerfectServe is seeking a Senior QA Engineer to ensure the quality, reliability, and safety of its healthcare SaaS products through rigorous manual and automated testing. The role owns complex QA work end-to-end, builds test automation capability from the ground up, and mentors junior engineers while collaborating closely with developers. Requires 5+ years of QA experience, Python, UI/end-to-end automation (Playwright/Selenium/Cypress), API testing, CI/CD integration, and test framework building.

Key Highlights
Senior QA Engineer owning quality end-to-end in a healthcare SaaS environment
Build test automation capability from the ground up; sole QA engineer over time
5+ years QA experience with Python, UI automation, API testing, CI/CD, and framework building
Remote-first; salary $100,000–$130,000 USD/year
HIPAA/HITRUST testing experience preferred
Key Responsibilities
Execute manual test cases and document defects clearly
Write automation scripts and build test frameworks
Apply API testing tools and integrate tests in CI/CD
Conduct performance and security testing
Design test architectures and author test strategy documents
Manage test coverage and QA environment integrity
Coordinate release readiness and own QA for full features
Ensure HIPAA test coverage and define quality metrics
Mentor junior QA engineers and support automation skills
Shape test automation strategy and contribute to QA planning
Technical Skills Required
Python Playwright API testing
Benefits & Perks
Remote first work environment
Health, Dental, Vision, Life and Disability Insurance options available day one
401K with match and immediately vested
17 company holidays, 2 floating holidays plus competitive paid time off policy
Internal Advancement Opportunities
Nice to Have
Experience testing in a HIPAA/HITRUST-regulated healthcare environment
Performance and security testing experience
Twilio, telephony/VoIP, or call center software experience
Jira and Zephyr
AWS, Kubernetes, or Argo CD exposure
Performance testing with Locust

Job Description

What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

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