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Software Technical Support Engineer

arx robotics • Germany
Relocation
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AI Summary

Bridge cutting-edge software development and real-world robotic performance by diagnosing complex challenges and validating system features. Test and validate complete robotic platforms across communication layers in lab and field environments. Requires C++, ROS 2, Linux, and network protocol expertise with strong troubleshooting skills.

Key Highlights
Diagnose and root-cause complex software and hardware bugs in robotic platforms
Test and validate systems across CAN, Ethernet, TCP/UDP, and wireless layers
Build automated diagnostic scripts and testing utilities in Python or Bash
Provide technical support during lab and field deployments
Collaborate across cross-functional engineering teams

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Key Responsibilities
Enhance and optimize core robotics software stack by integrating new hardware, drivers, and capability updates
Test and validate complete robotic platforms across communication layers including CAN bus, Ethernet, and wireless networks
Conduct hands-on verification in lab facilities and active field environments
Reproduce, investigate, and root-cause complex technical bugs with engineering teams
Build automated diagnostic scripts and testing utilities using Python or Bash
Provide technical guidance and troubleshooting support during field deployments
Refine testing frameworks, verification checklists, and issue escalation workflows
Collaborate across cross-functional engineering groups for subsystem integration
Technical Skills Required
C++ ROS 2 Python

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Benefits & Perks
Competitive compensation package including bonus opportunity
27 vacation days increasing to 30 with tenure
Employer-supported pension contribution
Learning and development support
Hybrid working setup
Relocation support where applicable

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Nice to Have
German language skills

Job Description

About The Role

As a Software Technical Support Engineer at ARX Robotics, you will bridge the gap between cutting-edge software development and real-world robotic performance. Our autonomous ground systems operate in critical, demanding environments where reliability and resilience are paramount. You will ensure our software and hardware work seamlessly together, both in our labs and out in the field.

In this role, you will diagnose complex challenges, validate key system features, and directly support engineering teams and operational partners. Your work ensures our robotic platforms perform reliably, helping safeguard personnel and protect operational readiness across Europe.

What You'll Build

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Job Overview
Posted Nov 06, 2026
Employment Full-time
Experience Not Applicable
Location Germany
Category Programming
Company arx robotics
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