Smile Digital Health
Global
Senior Solutions Architect - Healthcare Data Solutions (Remote, US)
- AI
- Artificial Intelligence
- AWS
- Cloud
R
AI Summary
Responsible for monitoring production environments, responding to alerts, and maintaining observability tools like Check_mk, ELK, Grafana, and Prometheus. Requires Linux troubleshooting, AWS CloudWatch expertise, and experience with incident management. Must work in a 24x7 shift/roster environment.
Key Responsibilities
Monitor production environments and respond to alerts/incidents
Configure and maintain monitoring tools and dashboards
Analyze logs, metrics, and performance trends
Manage alert thresholds and event correlation
Support AWS and Kubernetes observability platforms
Work in a 24x7 shift/roster environment
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Technical Skills Required
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Nice to Have
AWS Certification
SRE/Observability experience
Knowledge of SLI/SLO concepts
Job Description
Ideal Candidate: Monitoring Engineer, NOC Engineer, Production Support Engineer, Observability Engineer, or Cloud Operations Engineer with AWS and Linux experience.
Must Have:
- Monitoring tools (Check_mk, ELK, Grafana, Prometheus, Dynatrace, Splunk, Nagios, Zabbix, etc.)
- Linux troubleshooting
- AWS CloudWatch (Logs, Metrics, Alarms)
- Incident monitoring and alert management
- Experience supporting production environments
Key Skills:
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