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Forward Deployed Product Manager (AI Voice Agents)

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Own the customer lifecycle for AI voice agents from deployment through optimization and expansion. Manage customer relationships, debug agent behavior, and partner with product to shape capabilities. Requires 5+ years of product management experience with direct customer-facing responsibilities.

Key Highlights
Own customer lifecycle for AI voice agents
On-site in San Francisco, 4 days/week
Base salary $150,000-$250,000
Visa sponsorship available
5+ years product management experience
Key Responsibilities
Manage customer relationships end to end
Present value and ROI of AI agents to decision-makers
Investigate agent behavior and debug call-level issues
Customize conversation flows and address compliance requirements
Partner with product team to turn feedback into capabilities
Develop playbooks and operating standards
Technical Skills Required
SQL AI workflow tools
Benefits & Perks
Visa sponsorship available
Nice to Have
Experience in B2B SaaS or regulated industries such as mortgage, lending, financial services, or healthcare

Job Description

About the Role

Join a growing AI team to own the customer lifecycle for AI voice agents, from deployment through ongoing optimization and expansion. You will connect customer needs with product development, helping customers realize measurable business value while shaping how this function operates as the team grows.

What You'll Do

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