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Head of U.S. Operations

happyglobal service • United States
Visa Sponsorship
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AI Summary

Lead the U.S. subsidiary's business operations, cross-functional teams, and compliance governance. Oversee e-commerce, channel sales, customer support, team leadership, and U.S. data privacy compliance. Requires 7+ years of executive leadership experience managing U.S. business operations and tech-driven subsidiaries.

Key Highlights
Lead U.S. subsidiary operations and cross-functional local teams
Oversee e-commerce, channel sales, and customer support
Own U.S. data privacy and compliance governance
Manage talent, performance, and resource allocation
H-1B visa sponsorship available for qualified candidates

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Key Responsibilities
Direct, coordinate, and scale U.S. local business operations
Oversee e-commerce operations and compliant data access
Drive channel sales expansion and strategic account relationships
Lead pre-sales, mid-sales, and post-sales customer support
Provide leadership and daily management for the U.S. local team
Own U.S. data compliance, privacy governance, and protection standards
Establish and monitor policies for secure user data access, usage, and lifecycle management
Ensure adherence to U.S. privacy regulations such as CCPA/CPRA
Lead risk assessments, compliance audits, and remediation initiatives
Technical Skills Required
Data Privacy CCPA/CPRA Compliance Risk Management

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Benefits & Perks
H-1B visa sponsorship

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Nice to Have
Able to conduct working conversations in Chinese
Commercial experience
Bachelor's degree in Business Administration, Computer Science, Information Security, Data Privacy, or a related field
Proven expertise in U.S. data privacy frameworks, regulatory compliance (CCPA/GDPR), and risk management

Job Description

About Our Client

Our Client is a technology-driven company in the field of 3D printing, developing high-performance 3D printers as well as an integrated hardware and software ecosystem. Our products are used worldwide by both private users and professional customers. In the US, we are continuously expanding our local service and support operations and are looking for motivated talent to join our customer service team.

Role Overview

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Job Overview
Posted Nov 05, 2026
Employment Full-time
Experience Executive
Location United States
Category Programming
Company happyglobal service
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