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ServiceNow Product Owner (Agile Development)

Leidos • United States
Remote
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The role involves owning and prioritizing the ServiceNow product backlog, collaborating with a Scrum Master to establish Agile practices, and expanding platform capabilities with AI and HR-related modules. Responsibilities include stakeholder management, requirements gathering, sprint reviews, and escalating competing priorities. Requires a bachelor’s degree, 4+ years of relevant experience, and familiarity with ServiceNow and Agile methodologies.

Key Highlights
Fully remote role with U.S. telework eligibility
Owns and prioritizes ServiceNow product backlog with Agile/Scrum collaboration
Requires 4+ years of experience in backlog management and ServiceNow familiarity
Key Responsibilities
Own and prioritize ServiceNow product backlog based on business value
Serve as primary point of contact for business stakeholders and customer requests
Define user stories, acceptance criteria, and ensure backlog readiness for development
Partner with Scrum Master to maintain sprint readiness and backlog health
Represent business in sprint reviews and demos, gathering and incorporating feedback
Review and validate AI-generated meeting summaries and requirements for accuracy
Report on delivered value and backlog progress to stakeholders
Escalate competing priorities to ServiceNow platform leadership
Technical Skills Required
ServiceNow Agile/Scrum Backlog Management
Nice to Have
Certified Scrum Product Owner (CSPO) certification
ServiceNow Certified System Administrator (CSA) certification
Experience with ServiceNow modules ITOM, HAM, SAM, CSM, HRSD, AICT
Experience rolling out AI capabilities, especially ServiceNow NowAssist

Job Description

The Leidos Chief Data & Analytics Office (CDAO) is seeking a ServiceNow Product Owner; this position will allow for full-time telework from any U.S.-based location.

POSITION SUMMARY:

This is an opportunity to partner with our Scrum Master to establish an Agile development practice for our ServiceNow team as we expand our platform capabilities with EmployeeWorks, NowAssist, AI Control Tower, HRSD, and L1 Support Agent.

PRIMARY RESPONSBILITIES:

Want the full job description? Read the complete details on leidos.wd5.myworkdayjobs.com, the original posting.
Continue on leidos.wd5.myworkdayjobs.com

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