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Senior Product Manager, AI Voice Agent Deployments

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Lead end-to-end customer lifecycle for AI voice agent deployments, bridging business needs with product development. Focus on deployment, optimization, and expansion while driving measurable ROI. Requires 5+ years of product management experience with direct customer-facing roles, technical depth, and AI/voice agent expertise.

Key Highlights
5+ years of product management experience with direct customer-facing roles
Technical depth in AI voice agent behavior and debugging
Familiarity with AI workflow tools (Cursor, Claude Code, ChatGPT) and SQL
Key Responsibilities
Manage end-to-end customer lifecycle for AI voice agent deployments
Present ROI and business impact to decision-makers using data
Investigate agent performance, debug issues, and optimize conversation flows
Partner with product teams to translate customer feedback into product capabilities
Develop playbooks and operating standards for the product function
Technical Skills Required
Product Management AI/Voice Agent Debugging SQL
Benefits & Perks
Base salary: $150,000 to $250,000 annually
Visa sponsorship available
Nice to Have
Experience in regulated sectors (mortgage, lending, financial services, healthcare)
Background in computer science or data science
Startup experience (Series A to D)

Job Description

About the Role

Own the customer lifecycle for AI voice agent deployments, from initial implementation through ongoing optimization and expansion. You will connect customer needs with product development, helping deliver measurable outcomes while building the operating playbook for this growing function.

What You'll Do

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