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Global Security Analyst (Cyber Security)

Transcom • Croatia
Remote
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The role of Global Security Analyst involves ensuring security compliance, governance, and audit readiness across Transcom’s organization. Responsibilities include managing security certifications (PCI DSS, SOC 2, ISO/IEC 27001), coordinating compliance audits, and designing security controls. Candidates need 5+ years of experience in Information Security, IT Audit, or Compliance, with expertise in frameworks like ISO/IEC 27001 and PCI DSS.

Key Highlights
Maintain security compliance and governance across global organization
Manage certifications (PCI DSS, SOC 2, ISO/IEC 27001, HITRUST)
Coordinate compliance audits and develop security policies
Key Responsibilities
Drive and maintain security certifications (PCI DSS, SOC 2, ISO/IEC 27001, HITRUST)
Coordinate internal and external compliance audits
Design and test key security controls (access management, encryption, vendor security)
Conduct gap assessments against frameworks like NIST CSF, PCI DSS, GDPR, and HIPAA
Act as a security compliance expert for Sales and Customer Success
Draft, review, and maintain information security policies and procedures
Support security awareness and compliance training
Develop and track compliance KPIs
Collaborate with Legal, Data Science, HR, IT, and Engineering teams
Technical Skills Required
ISO/IEC 27001 Compliance PCI DSS Compliance IT Audit and Risk Management
Benefits & Perks
International and inclusive work environment
Exposure to evolving security areas including AI governance
Continuous development through internal learning platforms and external training
Nice to Have
Familiarity with AI governance standards (ISO/IEC 42001, NIST AI Risk Management Framework)
Experience with cloud security and secure software development lifecycle (SDLC)

Job Description

We're CX fanatics, with technology at the core of everything we do. The world's most-loved brands rely on us to deliver seamless, tech-driven experiences. As our global security landscape continues to evolve, we're looking for a Global Security Analyst to help strengthen our security compliance, governance and audit readiness across the organisation.

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