Customer Solutions Architect at KlearNow.AI, a remote-first role serving as the technical face of the platform to customers and their advocate within Product and Engineering. Owns customer advocacy, enablement and training, solutions design, and end-to-end technical issue resolution across assigned accounts. Requires 6-10 years in a customer-facing technical role with strong communication, escalation ownership, and training delivery experience.
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KlearNow.AI is redefining trade compliance and customs brokerage through intelligent automation. Our platform digitizes and accelerates the import/export lifecycle for customs brokers, freight forwarders, and importers. We sit at the intersection of AI, logistics, and regulatory compliance, and we're growing fast.
The Customer Solutions Architect is a new, purpose-built role in the Customer Success organization, part solutions architect, part solutions engineer, part trusted advisor. This person is the technical face of KlearNow to our customers, and the customer's advocate inside our Product and Engineering teams.
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