Z

Head of ICT (AI & Blockchain)

zm & a group limited • United States
Remote
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Lead end-to-end ICT operations blending AI and blockchain innovation, focusing on security, automation, and global infrastructure. Oversee identity management, SaaS, hardware security, and service desk excellence. Requires 10+ years of senior ICT leadership with deep expertise in software/hardware security, AI-driven automation, and compliance (SOC 2/ISO 27001).

Key Highlights
AI-first ICT leadership with automation and AI agent deployment
End-to-end ownership of ICT infrastructure, security, and service desk
10+ years of senior ICT experience with hands-on security expertise
Key Responsibilities
Oversee AI-driven ICT automation and AI-enabled service desk operations
Manage identity and access management (IAM), SSO, MFA, and conditional access
Lead hardware security (MDM, endpoint hardening, encryption, device lifecycle)
Ensure compliance with SOC 2/ISO 27001 standards and GDPR
Develop and scale ICT infrastructure, SaaS estate, and global networks
Build and lead the ICT team with a focus on security, resilience, and UX
Technical Skills Required
Cyber Security (IAM, SSO, MFA, Zero Trust, SOC 2/ISO 27001) Cloud/SaaS Platforms (Endpoint Management, Networking, VPNs) AI/Automation (AI-enabled service desk, agentic workflows)
Benefits & Perks
$200-250,000 USD annual salary
401k
Nice to Have
Experience in blockchain or deep-tech environments
Certifications: CISSP, CISM, Security+
Degree in Computer Science or related field

Job Description

Our client, a fast-growing, remote-first technology company in the blockchain and AI space, is looking for a senior, hands-on Head of ICT to run its ICT function end to end.

You’ll own everything that keeps people connected, secure, and productive: identity and access, endpoints, networks, collaboration tools, SaaS, hardware, and the security across all of it.

This is an AI-first ICT role. The business wants to be known for how it uses AI, and ICT is where that becomes real. That means AI-enabled service desk, agentic onboarding and offboarding workflows, automated endpoint management, and intelligent monitoring.

What you’ll do

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